Effective Date: October 2025
At Vinarq Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our services. By visiting our website or engaging with us, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and company details provided when you contact us or request a service.
- Technical Information: IP address, browser type, device details, and pages visited on our website.
- Transactional Data: Details related to purchases or service requests, such as invoices, payment confirmations, and receipts.
2. How We Use Your Information
Vinarq Solutions uses collected information to:
- Provide and improve our IT, web design, and networking services.
- Respond to your inquiries, support requests, or quotations.
- Process transactions and send relevant communication.
- Customize website experience and improve our content.
- Send updates, promotional offers, or newsletters (only if you subscribe).
3. Data Protection and Security
We use secure servers, data encryption, and strict access controls to protect your information from unauthorized access, loss, or misuse. Only authorized personnel handle your personal data, and all communications through our website are encrypted for safety.
4. Sharing of Information
Vinarq Solutions does not sell, rent, or share your personal data with third parties, except when:
- Required by law or government authorities.
- Needed to process payments through trusted service providers.
- Necessary to deliver services you have requested (e.g., domain registration or hosting support).
5. Cookies and Tracking
Our website may use cookies to enhance user experience and gather analytics on how our site is used. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly without them.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent from marketing communications at any time.
- Request details on how your data is stored or used.
To exercise these rights, please contact us at inf0@vinarq.co.ke
7. Links to Other Websites
Our website may contain links to other sites. Vinarq Solutions is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies when visiting them.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect new laws or improvements to our practices. Any updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, don’t hesitate to get in touch with us through:
📞 Phone: 0745 108 788
📧 Email: info@vinarq.co.ke
🏢 Address: Bazaar Plaza, Biashara Street, Nairobi CBD, Kenya
Vinarq Solutions is committed to keeping your data secure and your trust protected – because your privacy matters to us.