Effective Date: October 2025
Welcome to Vinarq Solutions. By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging with us.
If you do not agree with these terms, you should discontinue use of our website or services immediately.
1. Introduction
Vinarq Solutions is a technology company based in Nairobi, Kenya, offering web design, IT consultation, networking solutions, and sales of computers, printers, and accessories. These Terms and Conditions govern all interactions between Vinarq Solutions and our clients, whether online or in person.
2. Use of Our Website
By using our website, you agree to:
- Provide accurate and complete information during inquiries or purchases.
- Use our site only for lawful purposes.
- Do not attempt to interfere with or damage our website, servers, or systems.
We reserve the right to restrict access, modify, or terminate any part of the website without prior notice.
3. Products and Services
All products and services provided by Vinarq Solutions are subject to availability.
We strive to ensure accurate descriptions and pricing; however, errors may occasionally occur. In such cases, we will notify you and offer an alternative or a full refund.
4. Pricing and Payments
All prices displayed are in Kenyan Shillings (KES) and are exclusive of any taxes, unless stated otherwise.
Payments can be made via cash, bank transfer, M-Pesa, or other approved methods.
Orders are only processed after full or partial payment is confirmed, depending on the nature of the service.
5. Service Delivery
- For web design and development, timelines and milestones will be agreed upon before work begins.
- IT consultation and networking services will be delivered as per the agreed project scope.
- For product purchases, delivery or collection will be arranged after payment confirmation.
Vinarq Solutions is not liable for delays caused by third parties, courier services, or unforeseen circumstances.
6. Intellectual Property
All content on our website-including text, images, graphics, logos, and software, is the property of Vinarq Solutions or its licensors.
You may not reproduce, modify, or distribute any content from our site without written consent from Vinarq Solutions.
7. Limitation of Liability
While we take all measures to ensure accuracy and reliability, Vinarq Solutions shall not be held liable for:
- Any indirect or consequential loss arising from product use or service delivery.
- Technical errors, interruptions, or data loss caused by third-party systems.
- Damages resulting from improper use or installation of products purchased.
8. Warranties
Products sold by Vinarq Solutions may carry a manufacturer’s warranty. Warranty coverage, terms, and duration vary by product type.
Service warranties (where applicable) will be communicated clearly during engagement.
9. Cancellations and Refunds
Customers may cancel orders or services according to our Refund and Return Policy.
Refunds are processed in compliance with that policy and are only issued after inspection and approval.
10. Privacy and Data Protection
Your privacy is important to us. Any personal information collected is handled according to our Privacy Policy, which complies with applicable Kenyan data protection laws.
11. Third-Party Links
Our website may include links to other websites for your convenience. Vinarq Solutions is not responsible for the content, reliability, or privacy practices of any external sites.
12. Changes to Terms
We may update or modify these Terms and Conditions at any time without prior notice. Updates will take effect immediately upon posting on our website.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising shall be handled under the jurisdiction of the Kenyan courts.
14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
📞 Phone: 0745 108 788
📧 Email: info@vinarq.co.ke
🏢 Address: Bazaar Plaza, Biashara Street, Nairobi CBD, Kenya
Vinarq Solutions – Your trusted technology partner in web design, IT consultation, networking, and tech solutions across Kenya.